Will your provider allow you to reduce the number of seats you pay for without penalty and still allow you to get calls ?
In the current climate its more important than ever to keep costs as low as possible. If you need to furlough staff can you suspend their phone licence and then reinstate it when they are back, saving rental and unlimited call packages that just are not going to be used. DDi numbers are kept and can be diverted so that calls can be taken.
Just another way that Cirrus works with customers to give the best value from telecoms and internet services.